Shipping & returns
Shipping
Standard delivery: Your package will be delivered to your home within 3 working days.
The shipping costs within the Netherlands are € 4.99.
The shipping costs to Belgium are € 6.99.
The shipping costs to the rest of the EU, UK, and Switzerland are € 8.99.
There are no shipping costs for orders over 75 euros within the Netherlands.
There are no shipping costs for orders over 150 euros outside the Netherlands, within the EU, UK, and Switzerland.
Track & Trace
As soon as we have shipped your package, you will receive a shipping confirmation from us.
Here you will find your Track & Trace code with which you can track the package.
Return
Is the ordered item not what you had in mind? Then you can return the respective item within 14 days of receipt.
Contact us via info@vivafashion.nl mentioning your order number.
Please note: we do not accept clothing that has been worn, has makeup stains, or is damaged.
Refund
As soon as we have received your return shipment, you will receive a confirmation email from us. The return amount will be credited to your bank account within 7 working days.
Have you not received a confirmation email for your return shipment after 3 working days?
Then contact us via: info@vivafashion.nl